What I Do

Practical support for the work behind your business

Every service is designed to take work off your plate, reduce friction, and give you more space to focus on what matters most.

Six ways I can support your business

Explore the areas where I can step in and make your day-to-day easier.

01

Executive Administration

Calendar, inbox, scheduling, and coordination handled with care and consistency.

02

Outreach & Lead Generation

Prospecting, campaigns, and follow-up support using modern outreach tools.

03

Technical & E-Commerce

Infrastructure, automation, email systems, and Shopify support.

04

Social Media & Content

Content creation, scheduling, platform management, and ongoing support.

05

Research & Data

Reliable research, structured data, and clear reporting.

06

Customer Support

Prompt, professional communication so no lead or client message gets missed.

Why strong leaders don't do everything themselves

Time matters

Every hour spent on admin is an hour you're not spending on strategy, growth, or decision-making.

🎯

Focus matters

Constant context-switching drains energy and slows down high-level work. Good support protects your focus.

📈

Systems matter

Growth becomes easier when the right structure is in place. A reliable VA helps create that structure.

Everything included

01

Executive Administration

Your time should not be consumed by scheduling issues, inbox clutter, and everyday coordination. I take care of the administrative side of your workload so things stay organised and moving without needing constant follow-up from you.

What's included

  • Calendar management and scheduling across time zones
  • Inbox management and email triage to inbox zero
  • Appointment setting and reminder management via Calendly
  • Meeting preparation, agendas, and follow-up notes
  • Document organisation and file management (Google Drive)
  • Data entry and Google Sheets management
  • Customer support — responding to email outreaches

Who this is for

Founders, executives, and business owners who are spending too much time managing logistics instead of leading.

Tools I use

  • Google Calendar / Workspace
  • Calendly
  • Gmail / Outlook
  • Notion / Google Drive
  • Google Sheets
02

Outreach & Lead Generation

I help keep your outreach efforts active and consistent by handling lead research, campaign support, prospect organisation, and follow-up management.

What's included

  • Lead prospecting and research using LinkedIn Sales Navigator
  • Email outreach campaigns via Instantly and Smartlead
  • Data scraping with Apify and Growmeorganic
  • Email list validation with Bulkemailchecker
  • Follow-up sequences and reply management
  • CRM updates and pipeline tracking in Baserow
  • Background checks and client research

Who this is for

Businesses that want a healthier pipeline without spending hours every week on prospecting.

Tools I use

  • Instantly / Smartlead
  • LinkedIn Sales Navigator
  • Apify / Growmeorganic
  • Bulkemailchecker
  • Baserow
03

Technical & E-Commerce Support

I go beyond admin support by helping with the technical setup that powers modern businesses — from email infrastructure and VPS setup to Shopify tasks and workflow automation.

What's included

  • Domain setup and DNS configuration (Namecheap, Spaceship)
  • VPS setup and configuration on Worldstream
  • Email delivery setup — Mailgun, Mailreef, DoYouMail, Hypertide, Spacemail, EmailBison
  • EPS (emaildelivery.com) server setup
  • Shopify store setup and ongoing management
  • n8n workflow automation builds
  • Apify web scraping pipelines
  • File management — Google Drive, CloudConvert

Who this is for

Business owners who need someone comfortable with both operations and systems.

Tools I use

  • Namecheap / Spaceship
  • Worldstream (VPS)
  • Mailgun / Mailreef / DoYouMail
  • Shopify
  • n8n / Apify
04

Social Media & Content

I help keep your brand active online by designing posts, writing captions, scheduling content, and supporting day-to-day platform management.

What's included

  • Graphic design for Instagram, Facebook, and Pinterest using Canva
  • Caption and social media copywriting
  • Multi-platform management — Facebook, Instagram, Pinterest, Yelp, Thumbtack
  • Content scheduling and engagement
  • Ad creative research (Facebook Ads Library)
  • Automation setup with Zapier and Brevo (email marketing)
  • Photo and video editing for social posts

Who this is for

Small businesses and personal brands that want a professional, consistent online presence.

Tools I use

  • Canva
  • Brevo / Zapier
  • ChatGPT (copywriting)
  • Asana / Notion
  • Filmora / Adobe Audition
05

Research & Data Entry

I gather and organise information in a clear, useful way so you can make decisions faster without spending hours doing the groundwork yourself.

What's included

  • Market and industry research
  • Competitor analysis and benchmarking
  • Lead and prospect research
  • Google Maps data scraping via Apify
  • Structured data entry in Google Sheets
  • Background checks on clients and partners
  • Media and press research reports
  • Summary reports and executive briefings

Who this is for

Founders and teams who need reliable information, fast turnarounds, and clean reporting.

Tools I use

  • Apify (web scraping)
  • LinkedIn
  • Google Sheets / Excel
  • Notion (structured reports)
  • Google Maps / Search
06

Customer Support

I help make sure every message is handled professionally and on time, so your clients feel supported and nothing gets overlooked.

What's included

  • Responding to email and platform enquiries
  • Managing inboxes on Instantly, LinkedIn, and email
  • CRM updates and follow-up tracking
  • Handling customer queries and escalations
  • Welcome messages and onboarding communications
  • Feedback collection and satisfaction check-ins

Who this is for

Businesses where fast, thoughtful communication directly affects trust, sales, or retention.

Tools I use

  • Gmail / Outlook
  • Instantly / LinkedIn
  • Notion / Google Sheets
  • Calendly (scheduling)

Technical support that goes beyond standard VA work

I combine administrative support with technical capability, which means you can get operations, systems, and infrastructure support from one person instead of splitting tasks across multiple freelancers.

Email Delivery
Mailgun, Mailreef, DoYouMail, Hypertide, Spacemail, EmailBison
VPS & Server Setup
Worldstream, EPS configuration, server installation
Automation
n8n workflows, Zapier, Brevo email sequences
Web Scraping
Apify pipelines, Google Maps data, lead scraping
Domain & DNS
Namecheap, Spaceship, DNS record configuration
E-Commerce
Shopify store setup, management, and optimisation

Clear, flexible pricing

No hidden fees or long-term pressure — just support packages built around the level of help you need. Final pricing is shared in a tailored proposal after your discovery call.

Starter
10 hrs / month

A good fit for light, recurring support and smaller workloads.

  • Email & calendar management
  • Basic research tasks
  • Document formatting & data entry
  • Weekly check-in call
Get Started
Executive
40+ hrs / month

Best for businesses that need deeper day-to-day support, including more involved operational and technical work.

  • Everything in Growth
  • Technical & e-commerce support
  • n8n / automation setup
  • Email delivery infrastructure
  • Priority response times
  • Monthly strategy review
Get Started

Packages can be adjusted as your needs change, and custom scopes are always available.

Ready to get started?

Let's find the level of support that fits your business best.

Book a Discovery Call